Privacy Policy

Last Updated: 7 April 2025

 

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Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when using our mobile app and website.

 

1. Information We Collect

We collect the following types of personal data:

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1.1 Personal Information You Provide

• Account Registration: Name, email address, and profile details.

• Profile Information: Child’s age, birth date, and personal preferences.

• Payment Details: If you subscribe to premium features, payment details are securely processed through PayPal, Wix Payments, or other third-party providers.

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1.2 Automatically Collected Data

• Device & Usage Data: IP address, device type, browser information, and app interactions.

• Cookies & Tracking: Our platform uses cookies and similar technologies to enhance user experience and improve services.

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2. How We Use Your Information

We use your data for the following purposes:

• To create and manage your profile on the app.

• To connect moms with each other and experts via Zoom and community discussions.

• To process payments for subscriptions securely.

• To improve our services based on usage insights and feedback.

• To personalize content and recommendations based on your profile and interests.

• To comply with legal requirements and ensure user safety.

 

3. How We Share Your Information

We will never sell your data. However, we may share it with:

• Service Providers: PayPal, Zoom, Wix (for app functionality, payments, and analytics).

• Third-Party SDKs: Some third-party tools integrated into our platform, such as Wix Analytics, Zoom, and PayPal, may collect limited user data as needed to provide their services. These services are governed by their own privacy policies.

• Legal Compliance: If required by law, regulatory authorities, or in legal proceedings.

• Community Interactions: Your name and profile may be visible in community discussions.

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4. Your Rights Under POPIA (South Africa)

As a user in South Africa and Seychelles, you have the following rights:

• Access & Update: View and update your personal data in your profile settings.

• Withdraw Consent: You may withdraw consent for data processing (e.g., marketing emails).

• Request Deletion: You can request account deletion in-app under Profile Settings, or by emailing us at info@motherhoodmoms.com

• Restrict Cookies: Manage cookie preferences in your browser settings.

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5. Data Retention

We retain your personal data only for as long as needed to provide our services and fulfill the purposes outlined in this policy.

• Account data is kept until you delete your account or request deletion.

• Payment and transaction records may be retained to meet financial and legal obligations.

• Usage data may be stored in anonymized form for analytics and service improvement.

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6. Data Security Measures

We implement strict encryption, firewalls, and access controls to protect your data. However, no system is completely secure, so we encourage you to use strong passwords and protect your login details.

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7. Children’s Privacy

Our app is designed for pregnant moms and moms with children up to 18 years old. However, we do not knowingly collect personal information from children under 13 years. If we identify such data, we will delete it immediately.

 

8. Third-Party Links

Our platform may contain links to expert websites, Zoom sessions, or payment gateways. These sites have their own privacy policies, so we recommend reviewing them before engaging.

 

9. Changes to This Privacy Policy

We may update this policy as our services evolve. We will notify users via email or in-app alerts about significant changes.

 

10. Contact Us

If you have any questions about your privacy rights, data security, or this policy, please contact us:
📧 Email: info@motherhoodmoms.com